ACE Advice and Information Services are now closed

Please see below and our signposting page for details of other organisations that provide education related advice for parents and carers.

Our telephone adviceline closed permanently on Tuesday 26 March 2024 

Contact  - SEN National Advice Service

Contact a Family provide information and advice on any aspect of caring for a child with special educational needs or a disability.  Their website has information on issues such as education, benefits and family life, and their parent resources cover a range of topics including health and social care services.

Telephone helpline: 0808 808 3555. Opening hours: Monday to Friday 9.30am to 5.00pm

Child Law Advice Service

The Child Law Advice Service provides legal advice and information on areas of child, family and education law. To access this advice and information please visit the website  where you will be able to view a range of factsheets and how to guides. Should you have clarifying questions following your visit to the website, a helpline number is available at the end of each factsheet. The helpline is available Monday to Friday 8am to 6pm.  

For other organisations that provide information on education related topics see our Signposting page